When do I get alerts?

Notifications come when: 1) Battery is low. “Low battery” notification should be enabled. 2) There is no connection with KidControl service. “Lost connection” notification should be enabled. 3) The person enters and leaves a Place  (geofence).

How can I find stolen or lost phone?

From any web browser, log into your KidControl account at www.go.kid-control.com using your email and password for KidControl app and track your phone on the map.

How to change avatar photo?

Log in to your account from a desktop computer. Sometimes uploading photos directly from a phone is not possible.

What is that Pause sign?

When you uncheck “Show my location” option in the app settings, your phone coordinates are not updated anymore and the pause sign appears next to your avatar. The sign will disappear once you enable the option back.